Cancellation Policy

Starter text — please review and edit this page from Admin → Pages before going live.

Cancelling your order

• You can cancel free of charge any time before your order is shipped.
• To cancel, call or WhatsApp us, or send a message from the contact page with your order number.

After shipping

• Once an order has been handed to the delivery partner it cannot be cancelled.
• If you refuse a parcel at delivery without a valid reason, we may ask for the delivery charge on future orders.

Cancellations by us

We may cancel an order if a product is out of stock, the address is incomplete, or we cannot reach you to confirm. If you have already paid anything, it will be refunded in full.