FAQ
Last updated 8 Oct 2026
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How do I pay?
We accept Cash on Delivery. Pay the delivery person when your order arrives.
How long does delivery take?
Inside Dhaka usually 1–2 working days; outside Dhaka 2–4 working days.
How much is the delivery charge?
It depends on your area and is shown at checkout. See Shipping & Delivery.
Can I change or cancel my order?
Yes, before it is shipped. See our Cancellation Policy.
What if a product is damaged or wrong?
Tell us within 24 hours of delivery. See our Return & Refund Policy.
Are your products pure / authentic?
We source from trusted suppliers and check quality before shipping.
How can I contact you?
Use our contact page, call us, or message us on WhatsApp.